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Admiral Maintenance LTD - Emergency Plumbing and Drain Specialists.

Working on behalf of your Insurance...

Company Profile

Admiral Maintenance LTD
Emergency Plumbing and Drain Specialists.
Working on behalf of your Insurance...

 

Founded in 1995 Admiral has built a strong reputation of reliable service within the Insurance contractor’s marketplace.
Over 11000 Home Emergencies attended last year and a projected 18000 this year, we are enjoying a steady growth without affecting service levels.
With our focus set on the best customer service available, we now operate a “state of the art” GPRS tracking and computer linked system for the whole fleet. Using auto-allocation algorithms the system sends the closest engineer within seconds of receiving a request.

Our Aim, to be “Supplier of choice” for Plumbing and Drains solutions for the Northwest.


Additional Information

  • Focussed on the Insurance Marketplace.
  • 365 days a year 24hr Service.
  • 97% Customer Satisfaction Rating.
  • 93% of all jobs completed 1st visit.
  • All Vehicles carry an extensive range of parts & materials.
  • Right first time approach.
  • Working to Service Level Agreements
  • Low Staff Turnover.
  • In-house Training Program for all Engineers.
  • 90% of all work for our insurance company clients
  • 10% referred private domestic work.
  • Modern Fleet all vehicles less than 3yr old.
  • Smart Uniformed Engineers.
  • Fully Qualified Engineers.
  • Future proof IT systems.
  • EDI interface able.
  • Industry trained office administrators.
  • Working standards and practices continually audited.
  • Competitive rates due to system efficiency’s.
  • All Work Following Full H&S Compliance.
 

Water Industry Approved Plumber Scheme

City & Guilds
Streetworks Certified

Approved Code of Practice "Standards of Training in Safe Gas Installation"

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